The safest way to finding a quality carpenter is by means of recommendation, ask your friends and family if they have used a carpenter and would recommend using them.
If you can't get a recommended carpenter, have a look on ifindcarpenters and choose a few numbers that you are going to ring.
Here is a few things to follow, that will hopefully find you the right carpenter you are after;
- Find out how long they have been in business, and whether they have premises you can visit, an established plumber who gives a premises address if less likely to disappear half way through a job.
- Ask for some references and find out if they have any recent work that you can view, and ensure you see existing projects, as it is easy to say you have done lots of carpentry work.
- Check they have insurance to cover your property and your neighbours, in case anything untoward happens.
- Ask if their work is guaranteed, and if so, whether the guarantee is insurance-backed which will protect you, even if they go out of business.
- Find out if they are a member of the above mentioned bodies, which will govern the way they work and quality of finish they leave you with, feel free to contact the body to see if they really are a member.
- Ensure you get more than one quote before you agree to work being done with the first carpenter you speak to, and ensure it is a written quote, so you have it in writing and prices must be agreed prior to any work being started as prices can quickly grow.
- We recommend you get a written contract to establish all work you require doing. The contract should also have the below:
• A concise description of the work undertaken.
• An agreed price for the above mentioned work.
• Start and finishing dates.
• Details of any guarantees included.
- IF anything goes wrong, or you are not 100% happy with the work and wish to complain, put it in writing to the carpenter, detailing exactly what it is you are unhappy with and what you want them to do to rectify the problem. Also specify when you want the remaining work to happen. The majority of the time they will come and finish any issues you have to a standard you are happy with; after all their reputation is worth more than a few hours of labour. If they do not come and repair your problems, contact the relevant body they are a member of, and follow their complaints procedure, and they will act as a middle man to resolve the issue. If all else fails take them to court, you will need evidence of the lousy work, and have an expert back up your complaint.